COVID-19 BUSINESS UPDATE

COVID-19 BUSINESS UPDATE

COVID-19 UPDATE FROM GUTHRIE BOWRON

The team at your local Guthrie Bowron store wishes you well in these uncertain times.  We just wanted to reassure you of the steps we’re taking to look after our staff, our customers and their homes as we face COVID-19 together.

If you are intending to shop with us before Alert Level 4 Takes Effect: Wednesday 25th March

-        All our staff in-store are fully briefed on Ministry of Health COVID-19 guidelines

-        Hand sanitiser is available to staff and handwashing protocol has been clearly outlined

-        Extra measures are being taken to keep our stores clean particularly in ‘high touch’ areas like door handles, counters, products and sampling

-        Staff members are not to attend work if they are feeling unwell, have been in contact with someone that is unwell or has recently travelled internationally. We ask that customers do not visit our store if they meet the beforementioned criteria

Even with these measures in place, we would advise our more vulnerable customers – those over 70, people who are suffering from chronic illness or with impaired immune system function – to browse our extensive range online from the comfort of your home at guthriebowron.co.nz. Experienced staff are available via email to provide home decorating advice and guidance. Store contact email addresses can be found at guthriebowron.co.nz/Find a Store.

If you require decorating assistance during Alert Level 4 Shutdown: Wednesday 25th March – 4 Weeks Minimum

Experienced staff are available via email to provide home decorating advice and guidance on your project. Store contact email addresses can be found at guthriebowron.co.nz/Find a Store.

Home Visits and Installation

We are unable to conduct in-home measure and quotes or in-home visits/installation during this time. However, if you would like to provide details of your curtain, blind or flooring requirements via email, our team can liaise with you to provide a price indication – to be confirmed via a check measure and formal quote being provided once the COVID-19 Alert Level System has been lifted.

If you wish to take advantage of our current promotions:

-        Flooring Promotion: https://www.guthriebowron.co.nz/flooring/promotions/#promo_158, End date: 6th April 2020

-        Curtains Promotion: https://www.guthriebowron.co.nz/curtains-and-blinds/promotions/#promo_159, End date: 20th April 2020

Please register your interest with your local Guthrie Bowron store via email. All registrations of interest made before the promotion end date (shown in the above links), will be quoted for once the COVID-19 Alert Level System has been lifted, and customers will have a period of 4 weeks from receipt of quote to accept the quote and receive the offer stated.

For existing jobs in production, there will inevitably be delays in completion due to our local supply chain also being in lockdown. Once we have an understanding on what impact this will cause, your local store will provide an updated timeline for delivery and installation of your ordered product.

We look forward to assisting you with your decorating projects via our online resources and communication during these uncertain times.

Take care,

Guthrie Bowron